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VA Center for Innovation



Digits-to-Digits (D2D)

The Veterans Affairs (VA) Center for Innovation (VACI) web site provides a centralized location for D2D Veteran Service Organizations (VSOs) and their Claims Management System (CMS) providers to access information on the VA Digits-to-Digits (D2D) initiative. The D2D initiative’s goal is to produce an electronic submission process for VSOs to prepare and submit electronic claims from their individual CMS directly into VA’s Veterans Benefits Management System (VBMS).


Introduction to D2D Materials (Veteran Service Organizations (VSOs)) On-boarding Requirements and User Guide (VSOs) Technical Documentation (CMS Providers) Release Summaries

Frequently Asked Questions

Veteran Service Organizations (VSOs)

A: The VSO will prepare Veteran claims in their CMS, press the submit button, and the claim will be submitted directly to VBMS.

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Claims Management System (CMS) Providers

A: A vendor must first have a Claims Management System (CMS) and an agreement with a VSO partner before the vendor can send in claims and supporting documentation into D2D.

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For further information, please contact:

Veterans Relationship Management Project Management Office
Veterans Benefits Administration