No enterprise, public or private, can endure without innovation. At the VA Center for Innovation (VACI), we introduce innovative technologies, methods, and processes into the largest civilian cabinet agency, a nationwide organization of more than 300,000 employees who provide health care and benefits to over eight million Veterans.
Through Industry Innovation Competitions, Employee Innovation Competitions, Prize Challenges, and Special Projects, we invest in promising solutions to address the most important challenges VA faces in its constant pursuit of improvement. Examples range from empowering patients with access to their own electronic health records, to putting time- and life-saving mobile technology into the hands of clinicians, to developing effective models for helping Veteran entrepreneurs succeed in launching new businesses. All projects are measured by their ability to improve the quality of VA care and services, increase access to those services, reduce or control costs, and improve customer satisfaction.
VACI represents VA’s commitment to continuous innovation. And while the initial track record of innovation at VA is promising, the real work lies ahead in institutionalizing a culture of enterprise-wide innovation that supports informed risk taking, rewards results, and challenges the status quo.
Successful innovation requires structure, resources, and people. With VACI, we're laying those foundations with a staff committed to trying new ideas and solving problems. Along with our competitions and challenges, which remain an important part of the Center, we have developed four distinct components to further enable collaboration with innovators from across the spectrum of the private sector, academia, and the Federal Government, bringing to bear new ways to source ideas and investigate solutions.
For an overview of VACI, download a copy of the presentation slides delivered March 21, 2013 to the HHS Innovation Council.